Over a Decade of Flawless Property Management – A Genuine Thank You to Tamara Colbert & Rebecca Shaw
I purchased my investment property in August 2012, and since that time, the only people I’ve trusted to manage it are Tamara Colbert and Rebecca Shaw from Professionals Northern Coast Real Estate. Over 12 years later, I can say with complete confidence that staying with them—without ever once looking elsewhere—has been one of the best decisions I’ve made as a property owner.
As an Australian living overseas, the success of this investment has depended entirely on their ability to act with initiative, integrity, and care. And they’ve delivered on that, time and time again.
Tamara and Rebecca don’t just manage the basics. They take full ownership of every aspect of the property. They coordinate repairs, communicate with tenants, negotiate leases, conduct regular inspections, and importantly—they also ensure all rates, levies, and taxes are paid on time and up to date. These are the behind-the-scenes details that often get overlooked, but with them, nothing is missed.
What I value most is their proactive and solutions-first approach. When a maintenance issue arises, they don’t wait around for instructions. They find a quality contractor, ensure the work is done properly and cost-effectively, and only then send through the report, photos, and invoice. It’s not just about getting the job done—it’s about doing it right and respecting the investment.
Routine inspections are conducted like clockwork, and I receive detailed reports that give full visibility into the condition and care of the home. Remarkably, I’ve only visited the property once since purchasing it—but I’ve never once felt disconnected from it. That’s how consistent and transparent Tamara and Rebecca have been for over a decade.
Their financial and rental management is equally sharp. I’m a landlord who values long-term tenancy over chasing rent increases, and they’ve always respected that. That said, Tamara has never hesitated to speak up when she feels a correction is needed—providing data, insights, and clear recommendations based on current market trends. This balance has kept turnover low and income steady, year after year.
Most importantly, their service has been consistent. Anyone can deliver good service once. But to do it over 12+ years, across changing tenants, property needs, and market conditions—that speaks to genuine professionalism and pride in their work.
Tamara and Rebecca regularly go above and beyond—whether it’s resolving urgent issues after hours, advising on market shifts, or simply keeping everything running smoothly behind the scenes. The effort and attention they bring to my property far exceed the fees I pay—and I genuinely appreciate that.
They don’t just manage a house; they manage the full investment, with care, foresight, and reliability. And because of that, I’ve never had to worry—not once in twelve years.
If you’re searching for a property management team that treats your investment as if it were their own, and who delivers consistently—day in, day out—Tamara Colbert and Rebecca Shaw are the benchmark. I can’t recommend them highly enough.
Kind regards
William Ward
I’ve had a consistently positive experience working with Vicki Hay over the past 2 years. They are responsive, professional, and genuinely care about the well-being of both the property and its tenants. Any maintenance issues were addressed promptly, communication was clear and timely, and they handled all aspects of management with efficiency and attention to detail. It’s rare to find someone so dedicated and reliable in this field, and I highly recommend them to both property owners and renters.
I have been renting through professionals for a year now, my property manager Alice is lovely. Any problems they fix it straight away..
Rebecca has been a fantastic property manager from day 1! she is quick to respond, very friendly and we fully trust her to look after our rental. Amazing!
Rebecca Shaw has been awesome to deal with! Super friendly, on top of everything and always quick to sort things out. She makes the whole process easy and stress free. Really happy to have her managing my property!
Michelle and Nia have been amazing at assisting me with setting up my first rental property and managing it.
The whole process was extremely easy and seamless with all of my questions being answered very quickly.
Highly recommend.
i am very happy with the service received from the Professionals team – in particular i find my agent – Rebecca is pro-active, friendly, helpful and takes good care of my tennants and my property. I have no issues or stress in regard to the management of my property and i would not hesitate to recommend the Professionals team
Vicki is our property manager and I would like say thank you for the wonderful work you have done for our property. Honest answers and excellent service has never made it easier to manage a property. Looking forward to working with you. Charles
Fantastic and Highly Reliable. I had the pleasure of working with Sharree to purchase my home, and I couldn’t be happier with the experience. From the very beginning, she was professional, knowledgeable, and always available to answer my questions.
Sharree took the time to understand my needs and preferences, ensuring that every property we viewed was a potential fit. She guided me through the entire process, from searching for the perfect home to negotiating the best deal and handling all the paperwork smoothly.
What truly stood out was her dedication and honesty. She provided valuable insights, never pressured me, and always had my best interests in mind.
I highly recommend Sharree to anyone looking for a reliable, skilled, and friendly real estate professional!
Great Experience! . Josh was an excellent agent to work with, he is fast in his responses and very knowledgeable in all areas, making the purchase smooth and stress free.