I have to be honest, I can’t fault you guys one bit. You have been nothing but kind and professional. Viewing the property was perfect timing! I had put in an expression of interest online and within a few hours we received an email to go for a viewing of the property. The application went really quick! It made it so much easier to process online. Meeting the property manager, I think Vicki was unwell that day but the other lady (I can’t remember her name) was so lovely and helpful! Every email we have sent you have always responded. We can’t thank you guys enough. Thank you
Our experience so far with the Professionals Northern Coast, has been nothing but, fantastic and very friendly. We have been made to feel very welcome by all staff.
Our property manager Vicki has been extremely helpful,and absolutely wonderful in all aspects of our move into our new home.
I’ve been dealing with Vicki Hay and I’d just like to highlight what a pleasure it’s been.
This is the first independent (myself) rental I’ve had and the process has been so simple & efficient between booking the property viewing, application process, induction meeting and any other issues I’ve had – all dealt with swiftly and effectively.
Nearing my 3rd year of contract with professionals, I have always been impressed with the quality of service, and most importantly the prompt response and action taken on all occasions.
Having Michelle as my agent has truly proved a breeze; being the first engagement I have had with a property management agency, I was not overly familiar with the processes and how all the cogs work together. However with Michelle’s Professional guidance (no pun intended!) I found it a breeze to come up to speed and I’ve found her, alongside the rest of the team I have worked with have always been knowledgeable, prompt and friendly. It comfortably turned out a set and forget project for me, but I still had the ability to get any information I needed with a quick turnaround.
It is all genuine, and I thank all of your team for the past few years
Thank you for your fantastic work on our property from finding the best tenant to a really professional management style. You always kept a cool calm professional approach when we became flustered and heated. We can’t thank you enough.
As a long term tenant, we like to treat our rental property as our own, Michelle works with us and is always happy to recommend improvements we believe will benefit the property and our living conditions. Her responses and assistance is always timely and appreciated.
We have been working alongside Professionals Northern Coast for the past two years as one of their home maintenance contractors. We have always found that the Property Management department are well organised, professional, reliable and easy to work with. Our invoices are always paid on time and have never had an issue with any member of their office, our emails are always answered in a timely manner and telephone calls are returned promptly. If you are looking for a Property Management Team to look after of your investment/s, I would have no hesitations in recommending them at all, I believe you would be very pleased with their professional approach. B & R Home Maintenance & Repairs
Graeme and I were very impressed with the condition of the property. It’s been very well looked after under your care and management over the years. We can’t thank you enough!
We have been extremely satisfied with the Professional’s handling of our rental property for the last 5 years. Our agent, Vicki, always responds to emails and phone messages promptly. We’ve had no issues when dealing with quoting and repairs, re-listing, rental inspections and end of year reports. All services have run smoothly resulting in worry free ownership of our rental property. Thanks to the team at Professional’s Northern Coast Real Estate for, as the name states!, such a professional service.
We are very satisfied with the way that your staff look after our investment house. We have always had good tenants thanks to your advice and vetting . Vicki always keeps us informed and the information we receive is understandable and up to date . We appreciate all your efforts and you live up to your name ‘ PROFESSIONAL’